Active
Automation & Scripting
Custom Launcher Frameworks & Background Daemons
01 · About Me
Luis Rodrigo García Hernández
Technical Support Specialist & Open-Source Engineer
Technologies & Tools
- Linux
- Proxmox VE
- Docker
- FOSSology
- SPDX
- Black Duck Hub
- AWS (S3, EC2, RDS)
- PowerShell
- Bash
- Node.js
- JavaScript
- Python
- Git
- SteamCMD
- nftables
- Netplan
- Reverse Proxies
- Qwen3.8-27B-GGUF
- AMD ROCm
- ProFTPD
- B.S. Digital Systems & Robotics Engineering — Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
- Open-Source Compliance
- Homelab & Virtualization
- Server Automation
- Game Server Tuning
- EN Advanced · ES Native
Digital Systems and Robotics Engineer specializing in open-source software compliance, infrastructure virtualization, and high-performance server automation. Proven track record auditing enterprise platforms, developing resilient script logic, resolving 20,000+ support tickets, and orchestrating bare-metal clusters under strict SLA requirements.
Linux 6.12.101+deb13-amd64 x86_64 · Connected to white-stingray-87538.
Type help for commands, or click any chip below to inspect the infrastructure.
Core focus areas
Active
Infrastructure Migrations
Server Optimization & Live Environment Transitions
Online
Dedicated Environments
Game Server Architecture & Multi-Instancing Tuning
02 · The Fleet
VPS Fleet & Live Telemetry
Smokeping-style latency & jitter telemetry straight from RRDtool — fed by a parallel cron collector probing every node.
[ NETWORK_MONITOR // PARALLEL_RRD_V2 // MULTI-RRA ]
NODE-WIN-01
Miffy
--% UPTIME
-- ms
Latency history (4h)
AVG
--
MIN
--
MAX
--
JITTER
--
LOSS
0.0%
NODE-WIN-02
Mapple
--% UPTIME
-- ms
Latency history (4h)
AVG
--
MIN
--
MAX
--
JITTER
--
LOSS
0.0%
NODE-WIN-03
Lana
--% UPTIME
-- ms
Latency history (4h)
AVG
--
MIN
--
MAX
--
JITTER
--
LOSS
0.0%
NODE-WIN-04
Costalito
--% UPTIME
-- ms
Latency history (4h)
AVG
--
MIN
--
MAX
--
JITTER
--
LOSS
0.0%
03 · Infrastructure
Where It Runs & What I Work On
The production host serving this page, and the workstation behind the projects.
Live Production Host
- Provider
- ZAP-Hosting
- Platform
- Proxmox VE (Q35 (KVM Virtualized))
- OS / Core
- Debian 13 (Trixie)
- Compute
- 4 vCPUs / 8 GB RAM
- Storage
- 25 GB SSD Storage
Local Workstation
- CPU
- AMD Ryzen 9 7900X3D
- RAM
- 64GB DDR5 RAM
- GPU
- AMD Radeon RX 7900XTX
- Storage
- 1TB NVMe SSD
- Motherboard
- Gigabyte B650 (rev. 1.1)
- Cooling
- ASUS ROG RYUO III 360 ARGB (White)
Asus TUF Gaming GT501 RGB (White)
04 · Career
Professional Track Record
From industrial maintenance floors to open-source compliance and hosting infrastructure.
-
Technical Support & Infrastructure Engineer
ZAP-Hosting · Remote — Münster, Germany / Mexico City, MX
- Resolved 20,000+ support tickets with >75% top-tier ratings across 1,000+ customer evaluations, delivering Tier-1/Tier-2 infrastructure troubleshooting under strict SLAs.
- Proactively retained customers intending to cancel through root-cause server diagnostics and performance tuning, mitigating account churn.
- Provisioned and monitored client hosting across domains, webspaces, VPS and bare-metal dedicated blades on Proxmox VE hypervisors.
- Deployed and fine-tuned dedicated game server architectures with SteamCMD, optimizing multi-instance resource allocation.
- Configured Nginx reverse proxies, SSL certificates, and secure SFTP/FTPS file transfers with PGP/GPG encryption.
- Analyzed packet captures using Wireshark (PCAP) to diagnose false-positive connection drops in PletX DDoS mitigation filters.
-
Open-Source Compliance Engineer
Continental Automotive · Querétaro, MX
- Audited enterprise software for open-source license compliance with FOSSology, Black Duck Hub and SPDX.
- Built Bash/Python automation and API integrations; automated batch workloads with Autosys and Control-M.
- Administered Unix/Linux servers and contributed to an internal AWS (S3, EC2, RDS) web tool for compliance workflows.
- Managed sprint planning, backlogs, and ceremonies in Jira as Scrum Master to increase delivery predictability.
-
Maintenance Engineer
Congeladora Niño · Irapuato, MX
- Cut downtime through efficient troubleshooting and root-cause analysis of equipment failures.
- Maintained and repaired complex electrical equipment (forklifts, electric pallet trucks).
05 · Wins & Projects
Recent Wins & Engineering Deployments
Shipped work, plus doors to the other things running on this server.
2026 // ACHIEVED
20,000+ Support Incidents Resolved & Churn Mitigation
Resolved 20,000+ infrastructure support tickets on Proxmox VE hosting clusters with >75% top CSAT score, directly preserving customer retention at ZAP-Hosting.
2026 // ACHIEVED
Automated Appointment Checker Script
Developed a resilient automated monitoring and notification script to poll local systems and ensure zero-delay slot scheduling.
2024 // ACHIEVED
Centralized Software Cloud Node
Proposed and deployed a cloud-based server for centralized software management at Continental, driving global engineering collaboration.
2024 // ACHIEVED
Scrum Master
Supported sprint planning and Agile ceremonies to improve delivery predictability and cross-team collaboration.
Projects & Links
LIVE AI
Ask-Rodrigo — Interactive AI Assistant & CLI Web Bridge
Production full-stack AI knowledge agent and remote operations bridge. Features sandboxed public guest mode and Google OAuth-gated admin console with real-time SSE token streaming.
LIVE
Technical Inspection, Punch List & Work Order Suite
Industrial asset inspection system, sequential multi-stage handoff workflow (MEC/ELEC/CAI), shutdown punch lists, and JD Edwards CAM integration.
LIVE
Fleet Telemetry
Live smokeping-style latency graphs for the VPS fleet, straight from RRDtool.
LIVE
Construction Cost Estimator
Web-based construction budgeting & unit price estimation suite with automated material explosion breakdown.
LOCAL RIG
Local AI Engineering Copilot & Diagnostics Rig
Dedicated on-premise AI accelerator running Qwen3.8-27B-GGUF locally on 24GB GDDR6 VRAM. Powers rapid full-stack project scaffolding, complex script synthesis, and private daily sysadmin log troubleshooting with zero cloud latency and total data privacy.
WIP
Wiwi Shop — Handmade Boutique
Handmade with love in Mexico: Crochet amigurumis, artisan jewelry, and Cruz Azulito merchandise with interactive feeding station for Memo.
20% OFF
ZAP-Hosting (opens in a new tab)
Premium vServers & game servers — the same host this site runs on. 20% off with my code:
06 · Security & Daemon Telemetry
Edge Perimeter, PM2 Supervisor & Live CVE Radar
Pure server & security telemetry — live Cloudflare Edge trace, local PM2 & systemd daemon supervision on Debian 13, and CISA KEV vulnerability intelligence.
[ SECOPS_TELEMETRY // CF_EDGE_TRACE // PM2_JLIST // CISA_KEV_FEED ]
Cloudflare Edge & Perimeter
TLSv1.3 · ACTIVE
VISITOR POP
--
VPS EDGE POP
LAX (US)
TRANSPORT
HTTP/2 · TLS 1.3
PERIMETER
ENFORCED
- CF-Ray / Edge Trace
- Probing edge header…
- 1.1.1.1 Edge Node
- fl=618f218 · colo=LAX
- SNI & WARP Posture
- SNI Encrypted · WARP Off
- Origin Reverse Proxy
- Nginx 1.26 → 127.0.0.1:3000
- Firewall & Loopback
- nftables + SSH Tunnel (:9876)
Local PM2 & Daemon Supervisor
4/4 ONLINE
LOAD AVG
--
HOST RAM
--%
DAEMON RSS
-- MB
HOST UPTIME
--
DAEMON / UNIT
MODE
PID
CPU
MEM
UPTIME
portfolio
fork
--
0.2%
-- MB
online
Live Vulnerability Radar (CISA KEV / NVD)
Syncing CISA Known Exploited Vulnerabilities feed…